Swiss-Belhotel Harbour Bay, Nagoya ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jl. Duyung, Sei Jodoh, Batu Ampar, Nagoya, Indonesia, 29432

Swiss-Belhotel Harbour Bay is strategically situated in Batam’s central business and tourism district, just a short stroll from key attractions. This hotel serves as a modern hub for both leisure and business travelers, featuring diverse amenities and a central location. Its striking design and proximity to the Harbour Bay Ferry Terminal make it an ideal choice for guests arriving from Singapore.

Location

Swiss-Belhotel Harbour Bay is conveniently located just 12.5 miles from Hang Nadim Airport and within walking distance of the Harbour Bay Ferry Terminal. This location allows easy access to local attractions, including shopping malls and dining options. The hotel provides assistance and guidance for guests arriving by ferry, simplifying the travel experience.

Rooms

The hotel offers 179 well-appointed guest rooms, including Deluxe, Grand Deluxe, and Suites, catering to varying tastes and needs. Each room is equipped with modern amenities such as LCD cable televisions, high-speed Internet access, and mini-bars for added comfort. The Presidential Suite provides added luxury with spacious living areas and beautiful sea views.

Eat & Drink

Dining experiences at Swiss-Belhotel include the Swiss-Café Restaurant, offering a mix of international and Indonesian dishes throughout the day. For a taste of authentic Chinese cuisine, the Red Lotus Restaurant features carefully prepared á la carte and family-style dining options. The on-site Swiss Deli serves freshly made pastries and cakes available for dine-in or takeaway.

Leisure & Business

Leisure facilities include a swimming pool, fitness center, and spa treatments, catering to both relaxation and recreation. Business travelers can benefit from the hotel’s four meeting rooms and two ballrooms, equipped for various events, from conferences to private gatherings. Ample leisure activities are also available nearby, including water sports and nature excursions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

29 m²

Bed options:

1 King-size bed

Garden view

Shower

Air conditioning

room details

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Grand Deluxe Double Room

Max:

2 persons

44 m²

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Junior Suite

Max:

2 persons

59 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Nagoya 1.8 km

Airports

Hang Nadim (BTH) 19.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breakfast Buffet Bliss

The breakfast buffet at Swiss Cafe Restaurant was impressive! There was a wide selection of options that catered to various tastes. I particularly enjoyed the combination of continental dishes along with local specialties. It was a great way to start the day.

Laura123. USA, 2024-07-15Read full review on

Spacious Comfort

I stayed in a Grand Deluxe Double Room and found it to be very spacious and clean. The bedding was incredibly comfortable, which made for a restful night. It’s great to have such a generous amount of space to relax in after a long day.

Frank1990. UK, 2024-09-10Read full review on

Relaxing Facilities

The leisure facilities at Swiss-Belhotel were refreshing. The pool was lovely and well-maintained, providing a nice retreat after a day of exploring. I appreciated the tranquility of the area, which made lounging there a very pleasant experience.

DavidSparks. Canada, 2024-08-02Read full review on

Perfect Room Amenities

The room was equipped with fantastic amenities, including reliable Wi-Fi and complimentary mineral water. I love the thoughtful details that made my stay more enjoyable, contributing to a feeling of comfort and convenience throughout my visit.

BillTraveler. Australia, 2024-11-05Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jl. Duyung, Sei Jodoh, Batu Ampar, Nagoya, Indonesia, 29432

Map view

Jl. Duyung, Sei Jodoh, Batu Ampar, Nagoya, Indonesia, 29432

City landmarks

Jalan Harbour Bay

3.4 km

Mosque

Jabal Arafah Mosque

2.4 km

Shopping Area

Nagoya Hill Shopping Mall

1.2 km

Batu Selicin

Pasar Penuin Wet Market

2.2 km

Delta Spa & Health Club Batam

1.2 km

Jl. Kuda Laut

Bukit Senyum

1.9 km

Pagoda

Tua Pek Kong Temple

2.4 km

Beach

Pantai Stress

890 m

Pasar Jodoh

650 m

Psr Tg Uma

710 m

Masjid Nurul Hikmah

710 m

Pasar Induk Jodoh

760 m

Mushallah Al Ikhlas

770 m

Harbor Bay Ferry Terminal

780 m

Mandiri Bank

820 m

Plaza Top 100 Jodoh

820 m

Shopping Area

Nagoya City Walk

1.4 km

Mushalla Ar Rahman Tg.Uma

850 m

Masjid Al Mukminin Tg.Uma

870 m

Mosque

Masjid Al Muttaqqin

870 m

tempat ibadah

870 m

Night club

No Name

880 m

Mosque

Masjid Mardhotillah

890 m

Teluk Tering

Welcome To Batam Monument

1.8 km

Nagoya Citywalk blok Northwalk A no. 1

Funworld Nagoya Citywalk Batam

2.4 km

Shopping Area

Harbour Bay Mall

3.4 km

Harbour Bay Ferry

3.4 km

Harbour

Harbour Bay International Ferry Terminal

3.4 km

Mushallah At Taubah

3.4 km

Nearby

Masjid Rusun Lancang Kuning

270 m

Restaurants

The Pier Batam Cafe n Grill

420 m

Kawasan Harbour Bay blok R no. 09 Kel. Sungai Jodoh

Pounce Cafe

230 m

Harbour Bay Mall

Wey Wey Live Seafood

610 m

Harbor Bay

Utama 98 Food Court

210 m

Jln. Duyung

Al Fresco's Garden Cafe & Bar

210 m

Jl. Duyung Harbour Bay Shop 09 - 10

Swiss Cafe

210 m

Jln. Duyung

Hawaii Live Seafood

610 m

Harbourbay Food Centre Kelong no. 3

Bella Italia Ristorante Italiano

1.0 km

Harbor Bay City Walk 16 Jln. Duyung Harbour Bay Ferry Terminal

Harbour Bay Seafood Restaurant

990 m

Jl. Duyung Sei Jodoh no. R08 The Promenade Blok 8E

Nomad Bar & Resto

1.1 km

Jl. Duyung

Port House Resto & Bar

1.1 km

Jl. Duyung The Promenade Blok 8C

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

7.8

Location

9.0

Service

8.3

Dining

5.5

Jerry

United States, February 2025

5.0/10

My stay was quite disappointing overall. While the check-in staff were friendly and polite, the lack of communication from other staff really affected my experience. A consistently inconsistent water supply and a very unhygienic breakfast setup made for a less than pleasant visit. However, I did appreciate the initial warm welcome and the quick massage service, despite the miscommunication.

Rooms

5.0

The room had a decent view but had issues with water pressure and hot water availability.

Service

5.0

While some staff, like those at check-in, were helpful, the overall service during my stay was lacking, especially at the spa and dining areas.

Location

Dining

5.0

The breakfast experience was a disaster, highlighted by unhygienic conditions and a lack of variety in quality.

Facilities

John

United States, January 2025

8.2/10

I had a wonderful family getaway at the hotel. The staff, especially Maya, were incredibly attentive and made sure our rooms were side by side, which was a great touch. While the facilities were fantastic and kid-friendly, I was a bit let down by the breakfast quality, which could use some improvements. Overall, it's a great place for families, but the dining experience has room for enhancement.

Rooms

9.0

The rooms were clean and comfortable, with a cozy atmosphere that made us feel at home.

Service

10.0

Maya and the rest of the staff provided exceptional service, accommodating our requests and always greeting us with smiles.

Location

9.0

The location was very convenient, close to the ferry terminal and surrounded by delicious seafood restaurants.

Dining

5.0

The breakfast had a good variety, but the quality of the food didn't quite meet my expectations, particularly the fried chicken.

Facilities

8.0

Facilities were well-maintained and great for families, with plenty of activities for kids.

Brian

United States, October 2024

8.4/10

My stay at Swiss-Belhotel Harbour Bay Batam was excellent. The hotel offered a blend of comfort and convenience, featuring clean and modern rooms, along with attentive service that really made my experience enjoyable. The location is great, close to the ferry terminal and various local attractions. The dining, especially breakfast, could use some improvement as the quality didn't meet my expectations, but overall, the amenities and recreational options were impressive.

Rooms

9.0

The rooms were well-designed, clean, and equipped with modern amenities. I really appreciated the comfortable bed and the bath tub, creating a relaxed environment.

Service

10.0

The service was exceptional; the staff went above and beyond to accommodate us, including arranging for our rooms to be next to each other. The warm greetings from all staff added a personal touch.

Location

9.0

The hotel is positioned near the harbor bay and right beside the ferry terminal, making it super convenient for travelers. It’s also in a quieter area, perfect for relaxation yet not far from downtown attractions.

Dining

6.0

While the breakfast spread was impressive, the quality of the food fell short, especially the fried chicken and the egg station. I wish for better execution on the food quality during meals.

Facilities

8.0

The hotel’s facilities, including the fitness center, spa, and swimming pool, were all well-maintained and added to the overall experience.

Henry

United States, September 2024

8.8/10

I had a fantastic stay at Swiss-Belhotel Harbor Bay. The hotel's proximity to the ferry terminal made it super convenient for my travels. The staff, especially Mr. Danang, provided exceptional service, making sure everything was perfect during my stay. The rooms were spacious and clean, though the soundproofing could use a little improvement. The breakfast spread was delightful, offering a variety of delicious options. Overall, it’s a great value for money, but the towels were slightly worn out.

Rooms

8.0

The rooms were spacious and always kept clean, with lovely bathrooms.

Service

10.0

The service was fantastic, with staff going above and beyond to accommodate our requests.

Location

9.0

The hotel is in a very convenient area, just a short walk from the ferry terminal and surrounded by great restaurants.

Dining

9.0

The breakfast had an excellent quality and many varieties, which I really enjoyed.